ACIDBITE, help me! I can’t unzip my downloaded files!ĭon't worry, dear fellow filmmakers, it happens pretty often that ZIP files cannot be opened with the Mac OS Archive Utility or Windows Unarchiver. Please get in touch with a different email address. Recently, some Yahoo, AOL and hotmail users also reported problems. ![]() edu addresses are having problems receiving some or any of our emails. ![]() If you didn't receive yours, it probably got stuck in your SPAM filter, your mailbox is full or you made a typo. Our emails will be sent automatically after your purchase or in the moment you click the login button to access the download center. Need we remind you to use a real email and to make sure there's no typos in your address? Of course, since this is the help section, and we have to make sure to eliminate everything that stands between you and the goods! I didn’t receive my download links or login code! You will receive an email link which will grant you access to the download of your files.
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